In our testing an unresponsive device and/or jerky movements (assuming the device was properly setup and configured before) is typically caused by low batteries. You may need to plug in your device to charge it.
The device cannot be used when plugged in USB to charge due to regulations. Please make sure you have your device fully charged before starting a show to ensure the best possible experience.
If you would like to send us your payment by mail, we accept money orders, cashier's checks, and personal checks. For safety and tracking purposes, we are unable to accept cash.
To purchase this product by mail, please download the Pay by Mail form below and complete the required information. Mailing instructions are included.
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