Having problems watching a video? Here are a few tips:
1. Refresh the page and attempt to play the video again.
2. Make sure you are have updated version of Flash Player as well as browser you are using (Chrome, Firefox, Safari, IE, etc).
3. Wired vs wireless? Wired connection is much more reliable than wireless. Be sure to conduct a speed test to test your connection: http://www.speedtest.net/
4. Still having a problem? Be sure to contact us, denoting which flash player and browser versions you are utilizing. Email: customerService@vs.com